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Ability to add more engagement factors
We're finding 10 factors to be very limiting for our segmentation needs. Would really like to be able to access additional factors.0
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Include autoresponder in interaction history of constituents
When viewing a constituent's interaction history, it would be useful to see all of the autoresponder emails that they've been sent. The purpose of the interaction history is to show all of the touchpoints within the Luminate Online system and righ...0 Reviewed: Voting Open
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Add a Outlook and iCal calendar link to an email message
It would be very helpful if Convio Luminate Online (CLO) had the option to insert Outlook and iCal calendar invites into an email message.� This will allow recipients/registrants to add the event directly to their calendars by clicking on the hype...
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Reviewed: Voting Open
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allow toggling between visual editor and HTML editor in new email experience
The new LO email experience doesn't allow admins to toggle between the drag and drop and HTML editors when drafting emails. This presents a problem because many edits don't take in the drag and drop editor, only when manually added in the HTML. Ho...0
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Prevent People Entering a Birthdate in the Future
At present, it is possible for a constituent to enter a birthdate in the future. This is a bit absurd since you generally cannot predict a birthdate. Birthdate should be restricted to today and prior.1
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Should set up email notifications for admins when someone purchases tickets, sponsorships, etc. for Calendar Events
It would be useful to have this information for tracking purposes within the dept. for multiple event managers with different roles for the event. Plus, it would help differentiate between more than one event at the same time.2 Reviewed: Voting Open
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Add a query field for emails sent
In Luminate Online, although you can view on a constituent's profile within the Interactions tab all emails sent to them, currently there is no way to create a query for emails sent. It be helpful to create queries/groups based on who has received...2 Reviewed: Voting Open
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set automatic replies to go to the reply-to address rather than the send address
We almost exclusively use Luminate for our event eblasts. We get much better traction with those messages if we can send them out from a specific individual versus our general company wide email address. However, since the new email system was int...0
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Add the ability to include personalization in the email subject line
Hello, We have migrated over to the new email builder software and find that we now lack the ability to include first name/personalization in the subject line of emails. Does this functionality exist in the new email builder and we just need to ac...0
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Add a report filter based on question responses
By filtering at the time of pulling the report it allows us to have pre-generated reports based on race-times, or in our use case provide reports for certain event managers for only their segment (ie. those who opt in to receive prizing, or those ...0