Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

set automatic replies to go to the reply-to address rather than the send address

We almost exclusively use Luminate for our event eblasts. We get much better traction with those messages if we can send them out from a specific individual versus our general company wide email address. However, since the new email system was introduced all autoreplies are now directed to the send address rather than the reply-to. It is not feasible for our CEO to receive thousands of autoreplies...some of our messages go out to over 40,000 people. It would be very helpful to be able to send messages from an individual without this happening.