We want to create an offline form to use for people calling the office and sending credit card numbers. Sometimes they don't want or provide an email so we are making the email field not required. If a person exists in the system with the same nam...

We are using Luminate Online for registration purposes for our largest third party charitable golf tournament. We are having a hard time keeping our major donor who organizes the tournament updated as to who has and has not purchased a foursome or...

Within eCommerce: We need the ability to change the product ordering to be based on a number system so that the user has control over where all their products fall on a sales page. Essentially, we want to be able to control the order of products d...

The latest version only requires the user to check a box indicating that they are not a robot. For users, it is much easier than deciphering the letters and re-keying them in. Many just see that as an extra step that takes time and may not complet...

The standard options for gender do not provide sufficient detail for some participants to express their response. Suggest adding other; non-binary; or prefer not to answer as default options for constituents.

This is for admins when logging onto the Luminate site.

The current workflow to get from a transaction search to the interaction details is: Fundraising Transactions search by transaction id Click on constituent name Go to Interactions tab Find the same donation from step 1 Click on the subject to get ...

Due to covid we have many teams who opted out of the '20 & '21 event who are unable to bring back their teams from prior events. Given the events are linked in TR, we believe the captains or members should be able to easily bring back the team.

It would be most helpful if you trained your support team in your product instead of just having them follow a script and send out links.

So we can easily determine who paid the Secondary Registrant's fee.