Our staff complain that they need to be able to leave the admin page for more than 20 minutes and return without being logged out. This should be something the admin can set. They are constantly logging back into the system.

Currently cannot control the field order when setting up a mail merge.

After we send bulk emails, I go through nearly 300 unsubscribes (our housefile is pretty big), and sometimes when going through the Linked records, processing the "requests no email" update - I will come across a record with a pop-up that says "Th...

The ability to process donations using the Blackbaud MobilePay card readers would be very helpful.

We are about to launch middleware leveraging web services to sync to our database of record. Unfortunately, the fields that indicate if a donor has selected a premium as part of their donation are not available at all via this method. We would hav...

We have a large group of Strategic Partnership Directors (major gift officers) and due to the high turnover rate of this type of position, it is easy to have someone fall through the cracks when setting up large gift alerts. Allowing the large gif...

Sometimes I create an RSVP Event only to realize we need a Ticket Event or it changed from Standard Event to a Multi-Day Event. When the changes happen I need to create a new event. It would be helpful if I could simply change those options.

With donor retention and loyalty increasingly important, it would be great to create an email campaign that recognized and thanked our donors for their years of consecutive giving, with each constituent's consecutive years value pulled in dynamica...

Would like to be able to segment on people who haven’t opened or clicked through any previous emails in TeamRaiser coaching emails. You have that option in Email Campaigns for those that haven’t opened an email before, but I don’t believe it’s in ...