Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
In order to get the organization gifts out of Luminate best practice is to run a Transaction details report in Luminate online report writer. Once this is exported from Luminate users can use this data sheet to Modify and Import in to Raiser's Edge or Manually update by creating a gift batch. Please just make it integrate.
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
Please provide the ability to link a gift in the LO Gift Plugin to an existing Raiser's Edge Org record in Raiser's Edge. The LO GIft Plugin system already provides the ability to search for an existing RE record to link gifts to, but it only works if the existing record is an Individual. It ignores existing RE Org records. Shouldn't be too difficult to provide this functionality.
Attachments Open full size
Total agreement...Organizations make gifts and LO sync with RE is huge problem.
Attachments Open full size
I agree! Organizations make gifts, and we need the ability to let them donate as such.
Attachments Open full size
Organizations make gifts. This seems like a basic reality of fundraising. I have been very disappointed with the clunkiness and confusion of Luminate. Support does their best to help find solutions but this is an issue with the design and lack of understanding of client needs.
Attachments Open full size
This non-functionality is the main reason that we pull our hair out when it comes to RE/LO integration. We are now exploring alternate systems to help us. Not being able to link our existing sponsor (organization) records makes it impossible to accurately connect our donations to the correct record. it's ridiculous!
Attachments Open full size
Organization records and Gifts need to be included in RELO / sink to RE
Attachments Open full size