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Currently when you refund a donation, transactions module and then search, you see other functions to do. Refund, Regenerate Receipt, View Receipt and change soft credit. Then you can click refund and you get the screen that says full amount our partial and same CC. then you get the "warning" screen then the confirmation of the reversal. For the other types of gifts, you dont get all the options of actions to take, when you click refund you get the full or partial screen then the warning screen if you click process, the screen closes. there is no confirmation screen and you dont know if the refund processed or not. You have to go back and look it up to make sure it actually refunded.
|Area of the Product||Donations|
|Org/Company Name||American Heart Association|