When receiving the "a donation was made on your behalf" auto-responder, the participant (aka the person doing the fundraising) isn't informed in the communication WHO the donation is from. To get this information, they are required to log into their participant center and hunt for the information. The user experience would be greatly improved if this auto-responder could include not only the donation value, but also the name of the donor. If someone donates anonymously, then "anonymous" is what should be shared.
Area of the Product | Donations |
Org/Company Name | Crohn's & Colitis Foundation |