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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Create a custom interaction type for the Service Center that will indicate when a logged in user updates their credit card information

There is currently a "Sustaining Gift Billing Changed" interaction that is logged on a cons record when sustaining gift credit card information is updated. However, there is no way to filter these in to 2 categories

1) Administrator update

2) User self-service update

Knowing the number of user self-service updates would be very helpful. I suggest 2 interaction types that can be queried and reported on.

1) "Sustaining Gift Billing Changed by Admin"

2) "Sustaining Gift Billing Changed By User" 

  • Matt Lindsay
  • Jan 24 2017
  • Reviewed: Voting Open
  • Attach files
  • Ranel Porter commented
    18 Sep, 2017 04:41pm

    Yes!  Please!!!

  • +1

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