To allow for better performance with the BBMS Credit Card updater, please allow us to adjust after which failed attempts the Failed Sustaining Gift Auto Responder is sent to our donors.
For example, the gift fails on attempt #1. The BBMS CCU tries to update the cc info.
IF it should update the info, let's not send our donors the autoresponder at all. BUT, if the BBMS CCU does not get an update, can we set LO to send the autoresponder at that time?
I want us to work smarter not harder, please. Thanks!!
Area of the Product | Donations |
Org/Company Name | Outreach International |