Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Do you have plans to roll out a Mobile-Friendly Email Template / Design?

I have been trying to find a workaround to be able to code emails for responsive / mobile-friendly design using @media etc., but so far it isn't working. I am aware you have mobile-friendly Web pages, but are emails in the works? Our audience is estimated to open our emails on their mobile devices approx. 50 percent of the time, and that percentage is growing daily.
  • Robert McAllen
  • Jun 9 2015
  • Reviewed: Voting Open
  • Attach files
  • court elizabeth commented
    15 Dec, 2016 12:18am

    On this page, BB's advice is to use a tool from mail chimp?? Really?

     

    http://developer.blackbaud.com/bbis/guide/responsive-design/

  • Brian Mucha commented
    7 Oct, 2015 08:19pm

    Start a thread in the community. I would be willing to post our responsive template, and I'm sure others will too.

  • Kerry Meyers commented
    30 Sep, 2015 08:24pm

    We send responsive emails from Convio Luminate Online today, but we have to hand code them in Dreamweaver first. The custom code was made for us by a Blackbaud developer -- the cost in time and money was high. Definitely wish BB would take a cue from Mailchimp.

  • Martha Castillo commented
    18 Aug, 2015 07:23pm

    Additionally to making them responsive, it would be great if the end user of the email template can actually replace existing content (images, text, etc) when working with the template. Right now, we can only provide a header and footer that can't be updated when creating a new email from that template.

    If the user could replace the header banner everytime they create a new email, it would be ideal. Some people are complaining that we should keep using MailChimp because it's easier to use. Something that works in the same way as the MailChimp templates would be awesome. Thanks!

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved