The current timeout time frame for Luminate is very short, particularly when our representatives have LO open and in use all day. It is already frustrating having to log in roughly 20 to 30 times a day dues to the timeouts - now with the added MFA...

The ecard fields are required, but there is a built in option that looks like this: "Required only if sending an eCard", so it wont affect if they do not field those fields when they do not choose eCard. But the Mail option does not work like this...

There is a way to add an "additional donation" field on the ticket form, which we use to allow users to donate instead of attending. Because the form doesn't allow you to not purchase a ticket, we end up having to add a zero cost ticket that someo...

It would be helpful to have the double opt in as an option for certain pathways. That way we can be certain that some folks want to receive specific email address. This would be helpful for special events, special communications, welcome series etc.

Issue: When a constituent fills out the UnblockMe form their email status is not updated from Bad Bounce to Good and is still unable to receive emails through Luminate after being removed from the UnblockMe list. Possible Solutions: Create a way t...

Please add the ability to completely delete an Event or Advocacy Alert within Luminate Online. Right now the only option is to archive, but if an Event or Alert is cancelled or not needed, a delete function would be best.

Because of new browser security requirements, Teamraiser pages are now marked as unsecure. This may impact the number of people who register for a Walk/Run event.

Morning, I am from ALSBC.CA we have a great response every year for donations from our Golfathon we host. Some golf courses raised this year a lot of money. As a way to acknowledge these very generous donors, we would like to have all 179 donors l...

Please allow an S tag conditional in the Sender Email Address field. With this, we can make it look like the email came from individual gift officers.

If someone donates and chooses to be anonymous, their name is listed without the donation amount. If they are the only anonymous donor however, their donation amount can be known by subtracting all other donation amounts from the total. We would l...