On the Donation Managment / Sustaining Gifts page, it is possible to search for Active, Lapsed, or Postponed gifts but not Completed gifts. To find Completed gifts, one has to (according to Blackbaud Support personnel) look at a specific donor's T...

It would be nice to have an option where an upsell has it's own questions, or that they'll get a special autoresponder. We have an opportunity where people can fill out a short customization on their running bib. However, we can only let them purc...

Not ideal that while I'm working on our newsletter that takes quite a while to create that I'm repeatedly getting session logout message. I am actively working in Luminate and I'm getting this message.

Hello, I know we have the ability to soft credit gifts but is there a way to move transaction over from one donation form to another? Let's say the wrong donation form was linked to the teamraiser event and we needed to move those transaction over...

When a Constituent or Participant makes an online transaction or registers for an event and an error occurs on the transaction, the page should highlight the fields with the errors in red, instead of just a bar appearing at the top say “Error: The...

Hi. Can you please make LO more user friendly and easier to understand? Some of the layout and website options are confusing and not very user friendly. Also some of the LO processes are not user friendly or easy to learn how LO works. I use the s...

Currently, large gift notifications are only available at the campaign level or the instance level -- for large orgs with multiple centers, it would be useful to also be able to detect large gifts made within a particular center and notify the sta...

This is similar to existing submitted idea #LUM-I-1028, but a little bigger. Here's contents of the support case I submitted on the matter: need support in Teamraiser for event blueprint settings PER BLUEPRINT to be moved between environments. ...

We have several monthly email campaigns that go out at the same time each month and it would be very helpful if we could schedule a monthly recurring delivery. Currently, we have to do this manually and takes up valuable time.

For each participant type we can choose what registrant info we want to collect. But if we say address we get Street 1, Street 2 and Street 3. No one ever fills out Street 3 - unnecessary. Also only allowed to pick phone, not home phone, work phon...