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Allow customisation of donation form timeout protocols
Luminate has recently added an 8-minute timer to donation forms as a security measure. However, we're having a number of donor complaints, particularly from users who require additional time to compose their Ecard messages. We would like to have t...2 In Progress
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Restrict email stationery to an event type
We use 2 different event types in TeamRaiser (Walk and Volleyball). It would be great if the stationery created for emails could be used across all events within each type. I don't want to create a new email every year for a new event, but I also ...4 Reviewed: Voting Open
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Add email status notifications to Drag & Drop email interface
The "classic" email UI includes the "email status notifications" field but the new email interface does not. Please consider adding this field to the Drag & Drop email UI. Our workaround is needing to remember to toggle over to the classic int...0 Reviewed: Voting Open
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Add Email content in Interactions
It would be helpful to have more information in the interactions showing an autoresponder was sent, such as subject, content, attachments, and whether it was opened.0 Reviewed: Voting Open
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Format rating scales in surveys to go across instead of down.
We have a survey that is only 15 questions but looks SO LONG to our constituents. This could be helped by just this small formatting change.0
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De-Dupe Email addresses if same email is getting the email already
when an email is sent, the system doesn't de-dupe if there are multiple records with the same email address. That seems a problem. this results in participants getting many of the same emails if FN/LN is different but email is the same.0 Reviewed: Voting Open
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allow Administrators the ability to edit a TeamRaiser donation personal note
Donors will catch an error on their personal note message after they have submitted the donation, and they contact the organization expecting they will be able to correct the error.0 Reviewed: Voting Open
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When joining a Team in TeamRaiser, make a particular team searchable by Co-Captain name (currently only allows searching by Team name or Captain)
Participants who know the name of a co-captain would more easily be able to look up the team they are trying to join in the registration process.0 Reviewed: Voting Open
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allow donors to view their giving history as we see it in the back end from their donor portal
I was recently given angry customer feedback regarding not being able to see their giving history. Not many donors complain about this, but he did make a good point. Our organization switched from their old database to RE and Luminate. While all t...0
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Make the unsubscribe confirmation page editable
Right now it's not personal and says, "Dear Constituent", and it's not possible to say "Dear [[S1:first_name]]". We also cannot make any edits to this page, and we have to go through Blackbaud Support just to edit the copy. It would be nice to be ...1