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Do not create an active constituent record when it results from failed transaction
In order to determine if a transaction is fraudulent, LO first has to create a constituent record so the information can be sent to the merchant account. I propose making a product change so that the system not create an *active* constituent recor...5 Planned
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Email Drag and Drop Editor Permissions
Add new layer of email permissions in the drag and drop editor for admins to be able to compose messages but not send them.3
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Allow registrants to create a team after registering
Some participants register for our event and then afterwards decide to create a team. The only way to currently do this is manually for them in the backend or tell them to have the next team member who registers start the team. There is the abili...5 Reviewed: Voting Open
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Allow way to test event registration with payment without using personal credit card
I hate to publish an event registration page that requires payment without going completely through the registration process and confirming functionality is working correctly. However, if I want to test this currently in Luminate, I have to charge...3 Reviewed: Voting Open
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Allow use of MFA app
Making the required MFA for Luminate be only by SMS is restrictive. We do not supply cell phones to staff, and they do not wish to supply their personal cell numbers for your login requirements.1
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Alert admins when certain threshold of new constituents are created with failed donations
There should be a system alert sent to admins when a certain number of new constituent records are created within the database which contain a failed transaction/donation. For example, if more than 100 new constituent records are created in one ho... -
New Email Builder Improvements
We're looking for a few improvements to the email builder: Ability to define an ID for columns and images. This would allow us to target some styling (including dark mode styles) utilizing the new builder. Ability to define Headers. Right now, all...1
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Provide a Quick Report for Donation Forms
There should be a very easy way to set and save a donation form report so that we can monitor how a given form is doing - number of donations, amount donated - without running a new donations by form report every time. I find the Campaign Timeline...0 Reviewed: Voting Open
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add a test mode for Surveys
Currently, you cannot delete test survey submissions. This will throw off any statistics and means that there is junk data in any CVS download. Provide the ability to submit a survey in test mode, and/or allow for individual responses to be delete...2 Reviewed: Voting Open
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It would be great if Blackbaud would send users an alert when there is a know problem, what the problem is and an ETA on fixing the issue.
An email alert to users using Luminate notifying users that there is a known problem, what the problem is, what the problem is effecting and an ETA on resolving the issue.0