If we're including a user data component in the New email editor, we need to be able to test the email with a constituent record. This feature is available in the old email editor but not the new email editor.

Currently there is no way to add a link to a participant's personal page in an email for a blueprint TeamRaiser. You need to put the ID of the TeamRaiser in the URL which is not possible for a blueprint TeamRaiser since there are many TeamRaisers ...

Be able to see if a user received a certain email (i.e. welcome or birthday recurring series) and the date they received the email. Query on this information so it can be grouped.

Without the pledge ID (value which links BBCRM to Luminate recurring gifts), it is ineffective to reconcile LO and BBCRM recurring gifts – which results in a complex access database to attempt to ‘match’ the two systems. This matching process is b...

We use English and French on our Teamraisers. When configuring the TR pages, the labels consistently change on their own to the incorrect language when switching between English and French tabs. The content in one tab will overwrite the content in...

Add new layer of email permissions in the drag and drop editor for admins to be able to compose messages but not send them.

The current timeout time frame for Luminate is very short, particularly when our representatives have LO open and in use all day. It is already frustrating having to log in roughly 20 to 30 times a day dues to the timeouts - now with the added MFA...

Making the required MFA for Luminate be only by SMS is restrictive. We do not supply cell phones to staff, and they do not wish to supply their personal cell numbers for your login requirements.

When you insert an image or copy an image to insert into an email from the image library. It makes the link http instead of https, this causes a mixed content error and will break the images in browsers and some email clients. Can you please fix t...

we need to be able to access participant centers for participants. They need handholding and its time consuming if we don't have access to be able to do things like download their donor details.