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Make self gifts anonymous as an option. Currently they always display on the personal page.
In the "My Donors" section of the Participant Center, the registration fee should not count as a gift - therefore this reg fee should not show up in thissection. Also, if you register as an adult (example: $25 reg fee), and make a self-gift, the t...0 Reviewed: Voting Open
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Allow inactivated constituent records to be re-activated by an incoming donation based on matching email address
We had Customer Support inactivate a large number of constituent records in our Luminate Online database that had not received a donation in a long while. We were told by our Customer Success Manager that if a donation came in with an email addres...0 Reviewed: Voting Open
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Preview by email Button or URL for Donation Management Autoresponders
Here is our process: I edit text or formatting in an autoresponder and I have to use Windows Snipping tool to show the finished results AFTER the autoresponder is published. There needs to be a way to send a review email just like email marketing....0
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Make salutation editable in event sign-up autoresponders
Currently, the salutation field is an automated/built-in part of an event autoresponder after a user signs up for an event. Due to this, the text and size cannot be manually edited. Attempting to change the size through adding code to a correspond...0 Reviewed: Voting Open
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Add ability to close participation types based on a schedule
We have participant types that close out at midnight. It would be great if we can automate when a specific participant type should close out.0
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Enable a team gift to be automatically split among team members when entering a team donation.
We have individuals who want to earn prizes but get team gifts. Rather than constantly having to break the gift and enter a portion of it under each individual record, it would be helpful if there was an option when entering a team gift to have it...0 Reviewed: Voting Open
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Create better dibursement report options
Currently there is no easy way to match up what donations were disbursed to the bank with their designations. You can either run a dibursement report in BBMS that has no donation designation information, or you can run a report in LO that has ever...0 Reviewed: Voting Open
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Improve reporting for recurring deliveries
Hello, it would be helpful to have a way of drilling down into the data for recurring emails. This KB article confirms that this type of reporting is indeed extremely limited: https://kb.blackbaud.com/knowledgebase/articles/Article/67798. Thank you.0
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Adjust the required fields for Event registrations
Requiring a user's full address only make sense for Ticketed events. Maybe it's just my org, but we like to make things simpler for free RSVPs: only names, email, and zip code. I just learned Events require the full address. We ran into a lot of a...0
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Add additional decline codes to Fraud Management tool
In additional to High Risk of Fraud, add additional decline codes that would add a new constituent to the Fraud Management quarantine list when the first transaction attempt is declined. A few examples: Declined due to Luminate Online IP Block Blo...0