Allow granularity on reporting related to Suggested Messages

We can run reports of suggested messages sent, but we cannot get to the level of granularity we need. We can see that 100 'Ask for Support emails' were sent, but we cannot see if they were template 1 or template 2. We would like to be able to report on each template and determine their frequency of use. This would help drive our strategy about which messages we keep, need, etc.

  • Holly Michaelson
  • Apr 5 2016
  • Reviewed: Voting Open
LO - Current Gen / Pain point
Area of the Product Reporting
Org/Company Name JDRF
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  • Christina Hall commented
    February 28, 2022 23:43

    We would love to know how our constituents are interacting with the content we create and whether it's helpful or not!

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  • Jordan Frey commented
    February 28, 2022 23:38

    This would be so insightful for our organization!

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  • Wyn Furman commented
    February 25, 2022 00:18

    This would be really helpful to see what types of messages are actually being used (so we can focus on those and not spend time on the others).

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