Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow customisation of timeout protocols

The current timeout time frame for Luminate is very short, particularly when our representatives have LO open and in use all day. It is already frustrating having to log in roughly 20 to 30 times a day dues to the timeouts - now with the added MFA via SMS to their personal cell phones, it is increasing the frustration of using LO. We should be allowed to assess our own security requirements, and customise the ideal timeout length for our purposes