Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
There's no way to update eCommerce order shipping addresses. We have a customer who made a mistake in her address and there's no way to fix it in Luminate. We were told by Blackbaud Customer Support to download a report and update the data in Excel.
Please build an area in the eCommerce module where we can edit orders, especially shipping information. The data that resides in Luminate needs to be up-to-date, in case we need to refer to it in the future.
|Area of the Product||Payments|
|Org/Company Name||Cancer Research Society|