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Upsell reporting in Report Writer

Would like to see additional Upsell reporting options in RW. Classic Registration report shows breakdown by Upsell, quantity and amount, but RW only shows total ($) amount. When working with Event Managers, there is no way to get them a report with this information. Thanks!
  • Deleted User
  • Mar 31 2015
  • Reviewed: Voting Open
Area of the Product Reporting
Org/Company Name Cathexis Partners
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  • Leslie Bilbay commented
    9 Feb, 2022 06:50pm

    The reports classics haven't been working in the last week and there are no alternatives for including upsells in a Teamraiser registration report so we have no way to include that in our event information. In individual report would be very helpful.

  • Hillary Murphy commented
    1 Jul, 2021 03:15pm

    If we don't have the ability to report on the upsell it should not be an option to enable. Very disappointing to have to figure out a work-around for something that should be so easy.

  • Michelle Lewis commented
    2 Jan, 2020 04:05pm

    We used an upsell for participants who wanted their t-shirts mailed to them before our race.  We close the option off as of a certain date so we have time to mail our the shirts before the race.  Once we closed the option we were not able to report on that field to know who to send the t-shirt to.  In Sphere we didn't have that problem.  We should not have to pay to get a customized report with this information.

  • Guest commented
    25 Jun, 2019 06:03pm

    We too need this so we can work with our offline system.  Also, the Classic report has to be run for all participation types or just one, but not a number in between.

  • Sally Riddle commented
    5 Feb, 2016 07:56pm

    I asked for a custom report for upsells from support and the cost of the work was unreasonably high. I think that even if there were task available to run the participant registration report on a regular schedule, that would help me immensely.

  • Sally Riddle commented
    20 Jan, 2016 06:30pm

    This is extremely relevant.  I don't understand why this hasn't already been an issue for people who have used upsells.  This year is the first time that we've used upsells, and I may not have chosen to use them if I had known I'd have to pay for a custom report.  If the upsell is a t-shirt, then getting the t-shirt size is critical for us to send the item to user.

  • Samuel Gomez Recuero commented
    16 Dec, 2015 07:00pm

    I can not stress enough how much this feature will be relevant for us in the upcoming years.  Having the item selected from the upsell menu listed on the RW registration report will be nothing short of a blessing as the reports on RC can't be publish to EMC.

  • Sarah Koops commented
    28 May, 2015 08:47pm

    Further to this, we would like to see upsell information that is processed through teamraiser appear in the transaction reports. We need this information for importing the data into our offline database. 

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