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Add email status notifications to Drag & Drop email interface
The "classic" email UI includes the "email status notifications" field but the new email interface does not. Please consider adding this field to the Drag & Drop email UI. Our workaround is needing to remember to toggle over to the classic int...
Created 6 Jun 06:56pm by Andrea Fleisher
LO - Current Gen / User Experience
0
Reviewed: Voting Open
8
Vote
Disable ACH for Ticketed Events
Please enable the ability to configure payment methods on ticketed events. We would like to disable ACH transactions from events only, due to the processing delay.
Created 30 May 03:34pm by Megan Cross
LO - Current Gen / Pain point
2
Reviewed: Voting Open
4
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Add field for Address Status
There is an existing field for email addresses in LO called "Email Status" which is automatically updated based on email campaigns done in LO. It would be incredibly helpful for us to have a similar field for Addresses, "Address Status," even thou...
Created 27 May 10:45pm by Catherine Hodges
LO - Current Gen / Pain point
0
Reviewed: Voting Open
3
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Within Drag & Drop email tool, add ability to see and search Donation Form links by id#
In the New Email Experience, when linking to a Donation Form, you display only the titles of the donation forms. But sometimes we need to search by or at least see the donation form id# to be confident we're pointing to the correct one. The workar...
Created 22 May 11:54pm by Andrea Fleisher
LO - Current Gen / Pain point
0
Reviewed: Voting Open
3
Vote
New Email experience - add ability to see a hyperlink URL
In the Drag & Drop email module, if a hyperlink exists and you want to see what the URL is behind it, there doesn't appear to be any way do so; the only way is to click the Unlink icon on the toolbar, then rebuild the link. This is annoying an...
Created 22 May 11:48pm by Andrea Fleisher
LO - Current Gen / Pain point
0
Reviewed: Voting Open
1
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Change to Optional field Account Holder email address in Direct Debit billing information for Embedded forms and auto-populate donor's email address if entered
Currently, a donor entering their billing information is required to enter an email address. Is this mandatory as we have not seen this requirement online. This will cause friction. Please make this an optional field and auto-populate the email ad...
Created 22 May 09:59pm by Caroline Chan
LO - Current Gen / Pain point
2
Reviewed: Voting Open
1
Vote
With the new payment setup, our page wrappers are older and have conflicting issues. Please create a page wrapper template we could use that works well with the new payment setup.
The new payment setup does not work well with our many Page Wrappers. We do not have the budget to go back and have a developer rebuild a new wrapper for us. When Blackbaud does updates that could affect the wrapper, they should at least provide a...
Created 20 May 12:01pm by Meghan Christiansen
LO - Current Gen / Pain point
1
Reviewed: Voting Open
3
Vote
Copy a donation form and create a new campaign in the process or the ability to select which forms to copy into the new campaigm.
Currently, you need to setup a new campaign and then go find the form, copy it and move it to the new campaign. Could we have the ability to just copy and campaign and select which forms from that campaign to copy over to the new one? If you copy ...
Created 20 May 11:58am by Meghan Christiansen
LO - Current Gen / Pain point
1
Reviewed: Voting Open
4
Vote
reinstate the donation form testing feature
When everything switched to the new checkout experience, the donation form testing feature no longer worked. This means we have to use an actual credit card to test each form. That is inconvenient and does not look good on our card statements. Ple...
Created 27 Mar 02:52pm by Guest
LO - Current Gen / Pain point
1
Reviewed: Voting Open
5
Vote
Add Email content in Interactions
It would be helpful to have more information in the interactions showing an autoresponder was sent, such as subject, content, attachments, and whether it was opened.
Created 18 Mar 03:31pm by Joybeth Volpe
LO - Current Gen / User Experience
0
Reviewed: Voting Open
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