Right now when emails are sent to legislative (or other) targets - they are delivered from the sending organization on behalf of the constituent. This is extremely problematic as this signals (fairly or not) to the target that the email is not gen...

In the Participant Centre: When a participant adds an offline gift have the only fields that are mandatory be name and amount, but then when they select to pay for the donation on their credit card, the�fields required by CRA regulations become ma...

In trying to construct a post-event survey, we are asking questions that speak to different participants. It would be great to have an option that if a participant answers a particular question in a certain way, then they could skip a section or s...

When preparing to send an email, it's challenging to keep checking the Audience tab to make sure your group is selected. I believe this group should be shown in "3. Send this message to the Reviewer List". It would greatly help with verification a...

I am suggesting that Blackbaud makes a feature that allows Luminate users to reactive LO constituents themselves instead of having to call/contact Blackbaud support and asking them to reactive the constituents. Currently, if a Luminate user is del...

While many "shopping cart" purchases/donations make sense as a one-time transaction, there are definitely scenarios (particularly with membership or sustainer thank-you gifts) that would benefit from an option to be a sustaining gift.

This would allow total customization for reporting offline donations, especially when you have different categories to report and track (tickets, donations, merchandise, etc.). Currently we are stuck using the offline forms unless we want to do a ...

Since the Convio Luminate platform supports multi-locale - it should also support an alternate language throughout the Event Management Center. Currently, in the Event Management Center - you do not have the ability to edit the alternate language ...

Blackbaud already supports P2PE with other products but we receive donations with our call center via Luminate Online and would like to leverage the security feature. http://www.bluefinpartner.com/blackbaud/

We paid to add the payment options of ACH (Direct Debit) and PayPal to our Donation forms, but when we went to set up a Calendar Event and sell multiples of Tables or Tickets were told that we cannot utilize these ACH or PayPal options in a Calend...