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Create a more robust way to set up automated welcome email campaigns.
Blackbaud offers many classes on the importance of automated welcome emails, and also on their design, but actually setting one up in Luminate inevitably feels "hacky". The next 2 paragraphs detail our current problematic workflow - so please skip...0
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Discount as a part of TeamRaiserRegistration in LO Web Services
Currently Discount exists in LO Web Services as a part of Payment record. It works fine, when there is an additional gift added during the registration or when the discount doesn't cover the entire registration fee. The problem appears when the di...0
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Autoresponder email reporting
Our sponsors ask us for detailed reports on emails where their logos appear. This includes system autoresponders, survey autoresponders, teamraiser autoresponders including milestone emails, etc. There is no way for us to give them this informatio...0
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Non-Financial Milestones
I would like to award milestones to participants for ideas beyond donation dollars, such as # of Donors and # of team members for Team Captains...1 Reviewed: Voting Open
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Allow Organizations/Businesses to be monthly/sustaining donors
I can't believe an organization cannot support us as monthly donors. Can you please implement this ability? We are currently switching over to Blackbaud/Raiser's Edge and use LO for our donation forms. We've had to implement a work around that's n...0
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On the back-end the option to add a billing address if different from the person you are registering.
This is just so frustrating! We have people who mail or bring in a bunch of registration and paying with one credit card. And since you can do multiple registrations (another stupid issue) you have to enter them separately. So of course they all g...0 Reviewed: Voting Open
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Fix the modern ticket layout issue
Ticket description is not populating when I click on the ticket type. Here's the "fix" for the issue I was having: https://kb.blackbaud.com/articles/Article/68654 There's really no point in having a choice between modern and classic layout if the...3
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Add multiple photos to TeamRaiser personal/team pages
We moved from NetCommunity to LO and in NC we had the option to have multiple photos on personal fundraising pages. A lot of constituents enjoyed this feature. Felt it was more personal and allowed them to share their stories better when creating ...0
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Create a report for donors who have updated their sustaining giving details
If User Centre is enabled, so that donors can update their contact details or payment details - would be useful to have a Classic Report that details the changes. Or alternately, if we could set a notification alert each time.0
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Make an option to enlarge the text box in a donation form
Adding the option to enlarge the text box in a donation form would not only look better but allow donors to see their full message without scrolling.0