Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

On the back-end the option to add a billing address if different from the person you are registering.

This is just so frustrating!  We have people who mail or bring in a bunch of registration and paying with one credit card.  And since you can do multiple registrations (another stupid issue) you have to enter them separately.  So of course they all get declined because their address does not match the billing address on the card.  You should have the option to change the billing address.  Supports answer was to register them on the front end and if they have participated in the past go in to their record manually change their password, then register them and then send them a password reset.  How ridiculous is  that and who has time!  It's things like this that I miss sphere.

  • Patti Posey
  • May 9 2017
  • Reviewed: Voting Open
Area of the Product TeamRaiser
Org/Company Name Stamford Hospital Foundation
  • Attach files

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved