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Add an option to request donors pay covering fees

Many charitable organisations offer the option for donors to also pay for credit card or Paypal fees. 

 

  • Guest
  • Oct 3 2016
  • Reviewed: Voting Open
Area of the Product Donations
Org/Company Name Operation Eyesight Universal
  • Attach files
  • Cathy Rosander commented
    February 09, 2022 17:20

    Yes, this is very concerning indeed. I know competing products offer this in their product but clients of Blackbaud Luminate need to customize if they really want automated trans. fees covered, esp. for the "Other" donation amounts. Adding cover fees as a toggle on or off in the standard Luminate donation product would benefit enterprise and small, medium Blackbaud clients as well.

  • Jo Levy commented
    June 30, 2021 19:15

    Concerning this has been open since 2016, this is a very common feature for donor forms.

  • Guest commented
    January 15, 2020 00:39

    It is kind of sad that this has been requested for over 3 years and still does not seem to be an option. Considering what is charged for this service, it is quite lacking of many modern web capabilities.

  • Guest commented
    December 11, 2019 04:17

    I am writing now to push that this should be added.

  • Guest commented
    May 01, 2018 20:35

    In Kintera/Sphere we had custom coded it into our donation form and it also split out in the receipt.  It would be great to have it in LO/TeamRaiser where it is harder for us to custom code.

  • Monica Leyba commented
    May 09, 2017 22:38

    I totally agree that this should be at the top of the list. We just got through with AZ Gives Day which uses a different platform and almost all the donors opted to pay the credit card fee on their donation.

  • Erin Ellingwood commented
    January 05, 2017 13:48

    This would make a huge difference for us. Right now we're actually trying to get our larger donors to *stop* donating online via Convio because we lose such a sizeable chunk of their donations to fees. If we could have the option to let the donor pay the fee, then we wouldn't have to push our $500+ donors to donate by mail instead of online.

  • Louise Grindrod commented
    January 05, 2017 12:27

    This should definitely rise to the top of the list of enhancements.  If it has been done via enhancement, then you have already started down the development path.   

  • Holly Michaelson commented
    October 25, 2016 20:05

    Our understanding is that this can be done today with a customization. Would be better if this were just a blueprint or donation form setting and the nonprofit could easily do it on their own.

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