Automatically change User name if Email is changed in Service Center

We currently have donors who log in to the service center and change or update their email. It would be helpful if their username also automatically updated to the new email address, as opposed to keeping the old one as their username for future logins.

  • Guest
  • Jun 12 2015
  • Reviewed: Voting Open
LO - Current Gen / Existing Functionality
Area of the Product TeamRaiser
Org/Company Name KUNC
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  • Deleted User commented
    August 18, 2015 15:17

    Thanks for the idea Whitney! I think updating the username automatically could be problematic if it isn't clear to the user that their username would be updated with an email update. Additionally, not all usernames are email addresses. I think a better implementation would be to surface an option to update username if a user is updating their email address. We could display a read only field that displayed their username, as well as a text box that auto populates with their new email and give them to option to update. A change of this type would fit best in Luminate Next Generation though.

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  • Guest commented
    June 17, 2015 14:37

    This would be a nice feature platform-wide.

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