Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
We currently have donors who log in to the service center and change or update their email. It would be helpful if their username also automatically updated to the new email address, as opposed to keeping the old one as their username for future logins.
Area of the Product | TeamRaiser |
Org/Company Name | KUNC |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
Thanks for the idea Whitney! I think updating the username automatically could be problematic if it isn't clear to the user that their username would be updated with an email update. Additionally, not all usernames are email addresses. I think a better implementation would be to surface an option to update username if a user is updating their email address. We could display a read only field that displayed their username, as well as a text box that auto populates with their new email and give them to option to update. A change of this type would fit best in Luminate Next Generation though.
This would be a nice feature platform-wide.