Show Mastercard/Visa when payment method is Apple Pay or Google Pay

When donors use Apple Pay or Google Pay, their transaction information just says "Apple" or "Google", is there a way to show if it's MasterCard or Visa etc instead?

  • Guest
  • Feb 4 2025
  • Already exists
LO - Current Gen / Pain point
Area of the Product Payments
Org/Company Name BCCF
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  • Guest commented
    14 Nov 12:25

    We have experienced the same thing. When donors pay with Apple or Google Pay, that comes into the RE batch as a Credit Type, instead of Visa, Mastercard, Discover, or AMEX.

    It is frustrating to have to go back and look up 20 payment records so our accounting department

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  • Admin
    Shaun Porteous commented
    06 Jun 04:03

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  • Admin
    Shaun Porteous commented
    06 Jun 04:02

    Hi Ronnie, thank you for raising your suggestion here on the LO Ideas Bank. For a deeper dive into transactional data, your can obtain this from logging into your BBMS portal and reviewing all transaction details. Within here, there is a breakdown of the cart type used within a digital wallet. Screenshot below. Thanks.

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