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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Use the AVS Decode Value field for BBMS transactions

KB67153 describes how the AVS Decode Value field is populated for PayPal Payflow Pro transactions. This field gives us details on why an AVS check has failed, e.g., all data is wrong or missing, or the street number is correct but the ZIP/postal code isn't.

For BBMS transactions, the AVS Decode Value is always "true".

It would be appreciated if we could have similar details available in the AVS Decode Value field for BBMS transactions, that way when a donor asks us why their credit card was declined, we can give them the exact reason.

  • Steven Lopresti
  • Dec 16 2022
Area of the Product Payments
Org/Company Name Cancer Research Society
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