Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
Automated Duplicate Management currently keeps all the information from the master record, which is the record with the most recent activity or most recent creation date. This is good for address information and custom fields, but bad for tracking dates like:
Origin Source
Origin Subsource
Creation Time
Origin Application Type
Origin Referral Type
Area of the Product | Database |
Org/Company Name | Union of Concerned Scientists |
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved
Clients should have the ability to choose on a site-by-site basis how they want to configure the standard merge records and auto-merge. We can't turn auto-merge on because the Member ID, which is the unique key to our offline database, is overwritten in the default merge structure.
Attachments Open full size