Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Add additional decline codes to Fraud Management tool

In additional to High Risk of Fraud, add additional decline codes that would add a new constituent to the Fraud Management quarantine list when the first transaction attempt is declined.

A few examples:
Declined due to Luminate Online IP Block

Blocked by BLACKLISTED_EMAILS rule

The client IP XXXXXXX has been blacklisted due to repeated authorization failures

Stolen or lost card

  • Ryan Maguire
  • May 28 2021
Area of the Product Donations
Org/Company Name Alzheimer's Association
  • Attach files

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