Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
In order to balance my Luminate figures with my database (Team Approach) figures I need to know which refund transactions in Luminate are actual credit card refunds and which are reversals only (offline). In the constituent refund process, there is an option for selecting from these two methods which is great when needing to record a chargeback or if a check was sent instead. The issue is this isn't a column in the reports writer.
|Area of the Product||Payments|
|Org/Company Name||PBS SoCal dba KOCE-TV|