In order to balance my Luminate figures with my database (Team Approach) figures I need to know which refund transactions in Luminate are actual credit card refunds and which are reversals only (offline). In the constituent refund process, there is an option for selecting from these two methods which is great when needing to record a chargeback or if a check was sent instead. The issue is this isn't a column in the reports writer.
Area of the Product | Payments |
Org/Company Name | PBS SoCal dba KOCE-TV |