Extend the amount of time that LO automatically logs out

It is frustrating to step away from my computer and return to be logged out. It is equally frustrating to be actively working and have LO ask if I want to remain logged in.

  • Guest
  • Mar 17 2017
  • Reviewed: Need Further Info
LO - Current Gen / Existing Functionality
Area of the Product User Interface
Org/Company Name Marin Humane
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  • Kalinda Solbes commented
    8 Jul, 2020 03:36pm

    I would really appreciate having 30 or 45 minutes.

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  • Ken Cantu commented
    19 Mar, 2017 02:32pm

    Hi Emily, this is done for security reasons to help protect your data. For most clients we've talked to 20 min of inactivity seems to work well however we understand that might not be ideal for everyone. What time frame of inactivity would work better for your organization?

    I'll add your feedback to our research.

    Thanks,
    Ken

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