Add a Nickname field for constituents in Luminate Online

It would be really helpful to have a nickname field in Luminate Online. Some constituents fill out forms with their nicknames instead of their full birth name. For example Bob signed up but his full first name is Robert. We get many duplicates because of this. It would be nice if Luminate Online had many of the same fields that Raiser's Edge has. Thank you.

  • Guest
  • Feb 8 2017
  • Already exists
LO - Current Gen / Pain point
Area of the Product Database
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    • Ken Cantu commented
      February 14, 2017 17:17

      Hello,

      This functionality already exists in Luminate Online. You can enable the Nickname field in Cons360 through Setup > Database Configuration > Nickname. If you don't have access to this area then Support should be able to enable it for you.

      Thanks,

      Ken

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