Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Add a date /time of the last update to the Luminate Status page

The Luminate Status page at status.convio.com does not have any indicator of when it was last updated and/or how frequently, so it's difficult to know how fresh the information is.

In addition, while the yellow, green, red indicators are useful at a high level, it's not 100% clear to me the connection between the color code and the issue.  For example, the page currently (1/10/17) shows a yellow light for Luminate Integration and displays a known issues related to the Salesforce TLS 1.0 update.  Are these related? Is there more the yellow status?

(see how useful the date above was....)

  • Guest
  • Jan 10 2017
Area of the Product Other
Org/Company Name LIVESTRONG
  • Attach files
  • Admin
    Ken Cantu commented
    January 17, 2017 04:17

    Hi Sean,

    This would be a change to a CMS system that our Support team owns and not within a  Luminate product so I've forwarded your feedback to our Support management team to evaluate.

    Thanks for submitting!

    Ken

  • Ryan O'Keefe commented
    February 01, 2017 02:36

    John Miller in support has informed me that they are going to start updating this page with date/time stamps moving forward.

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved