Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Auto-responder reports

There should be a report where we can pull stats and analytics for auto-responders. Currently we are testing items withing the realm of autoresponders, but without data to pull back out (like we can for coaching emails) it's hard to make adjustments and make sure our folks are getting what they want to see and need to see.
  • Deleted User
  • Mar 31 2015
  • Reviewed: Voting Open
LO - Current Gen / New Feature
Area of the Product Reporting
Org/Company Name National Kidney Foundation
  • Attach files
  • Grace Rose Khalsa commented
    July 21, 2016 20:01

    This is the third version of the same idea I've found in the last few minutes (and have upvoted all of them!) I really really wish BB would take note and let us know if there are any plans to move on this. Thanks!

    ×

    Attachments Open full size

  • Cheryl Spencer commented
    April 20, 2016 15:59

    This would be so helpful.  As Christy said, it's hard (and a bit embarrassing) to tell Executives that the system doesn't track this kind of info.  

    ×

    Attachments Open full size

  • Christy Haught commented
    February 24, 2016 16:52

    Executives are asking about performance rates on all emails. It's always hard to explain tot hem that our product cannot track Autoresponder performance. This is especially limiting to take advantage of the Follow Up Autoresponder functionality because we cant track how effective it is for coaching our fundraisers. This would be soooo helpful!! 

    ×

    Attachments Open full size

  • Guest commented
    May 26, 2015 15:54
    This would be very helpful! It's impossible to measure the results of changes we make.
    ×

    Attachments Open full size

  • Ken Cantu commented
    April 16, 2015 03:52

    Thanks for the idea. I'll keep this in mind and share with the email Product Manager as well as it crosses both our domains.

    ×

    Attachments Open full size

  • +1

Related ideas

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved