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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Would be helpful to be able to query how LONG soft bounces have been bouncing

It would�helpful if there was some kind of query or report to �tell me the length of time that�emails with soft bouncing �have been soft bouncing.� We are specifically interested in knowing how long emails have been soft bouncing not just which ones are soft boucing. As we were told, "Unfortunately, there isn't a quick way to query or report on a soft bounce count or how long a particular email has been soft bouncing." Please consider this for a future upgrade soon. �
  • Deleted User
  • Mar 31 2015
  • Reviewed: Voting Open
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  • Gwendolyn Chambers commented
    September 30, 2020 16:11

    I'm with you on this! We need to be able to create a suppression "Do not email" group based on soft bounce count. We have a good number of emails that have soft-bounced over 100 times. We need to be able to suppress these folks. It seems this should be available in 'Tasks' but is not.

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