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separate regenerate receipt permission under Transactions
We have staff who should be able to view and send a receipt to donors, but we don't want them to be able to change/generate new receipts.5
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Set up MFA for LO logins
Cybersecurity insurance is starting to require MFA logins for all financial and CRM software1
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Extend the admin inactivity log out
As admins we now get logged out after 15 minutes of inactivity. Speaking for many in our organization, this has become incredibly frustrating for those of who work in LO all day. For those of us who are in admin all day, we can also get pulled awa...2
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Don't expire sessions so fast
When logged in, Luminate expires the session too quickly. This is aggravating and unnecessary. Also, while we're on it. Don't expire my Luminate password ever. You could however offer 2FA. And, I suppose we can add, please use common authenticatio...1
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add the ability to add calendar invites to email
It would be great to be able to add calendar invites to emails. That way when we send save the dates or information about upcoming events, constitutents could add the event to their calendar either via Outlook, Gmail, or iCal.1
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Allow administrators to see who last modified a donation form.
As an admin, I am only allowed to see created date and who created. Please add Last Modified date and admin username. This would also help alleviate support cases where we need to ask Blackbaud support to provide this detail when needed.0
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Add ability to change payment method for sustaining gifts
Currently, option to update a payment method on a sustaining gift allows you to update a credit card if the gift is using a credit card or you can change the bank if the gift is using ACH. If a constituent wishes to change payment from ACH > Cr...0
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transfer photos from TeamRaiser to NXT
When (some) fundraisers create a fundraising page in TeamRaiser, they add a photo to their fundraising page. TeamRaiser and NXT collect all their data information at registration and put it into that person's NXT profile. There is a space in NXT t...0
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Rename "blacklist" and "whitelist"
Please consider changing these terms to racially neutral language such as “blocklist” and “allowlist” (or "safelist").1 Planned
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When creating an Event in Lo that is mirrored to an Event in RE, the LO system should allow cross-referencing of all Ticket Types to Price Units AND Individual Appeals. Currently, the system will not allow individual appeals to download through the RELO, only one appeal is allowed when creating the event in LO.
When we set up each individual form, we cross-referenced it with the proper appeal. Events are not one dimensional where we only sell tickets. We sell tickets, raffle tickets, sponsorship packages and ads, so to make the appeal one dimensional is ...3