Often times, two records are flagged as not duplicates when in fact they are. There is no way to reverse this in Luminate Online unless we submit a support ticket.

I would like to be able to filter, report on the date a sustating gift was modified. Ie. The Date the CC was changed, The Date the gift amount was changed, The Date the frequency was changed.

We'd like to be able to use SVG images on pages created in Convio but right now the servers don't recognize the file type and display blanks where the image should be (see support case� 00544173 ). Not a massivle y urgent issue but for responsive ...

The reports that can be selected to appear on the site admin home page are really outdated. There are a lot that aren't super relevant and there isn't a fundraising dashboard! My client would love to be able to see all active TeamRaisers with regi...

It would be helpful when merging duplicates in Luminate CRM to have the option of applying a soft credit. For example if a spouse donates and it creates a duplicate, when you merge the contacts it does not automatically apply the soft credit to th...

when a TR fund raiser uses LO for their donor communication their constituents sometimes change email addresses - when this happens the email is undelivered however the fund raiser has no idea their message was not delivered.

It would be helpful if donors had more control over where the auto-responder email is sent. Currently if an existing donor changes email addresses, when they donate and enter their new email address, the donation still goes to the old email addres...

I've noticed when setting up surveys that sometimes the answers will be deleted before submission. For example, if a survey asks a user to select 6 choices and the user does not do this, upon submission the survey will delete the responses. Please...

This is such a big thing right now with COVID-19, is this something that you are working on building into the Luminate Online platform?