Often times, two records are flagged as not duplicates when in fact they are. There is no way to reverse this in Luminate Online unless we submit a support ticket.

I would like to be able to filter, report on the date a sustating gift was modified. Ie. The Date the CC was changed, The Date the gift amount was changed, The Date the frequency was changed.

We'd like to be able to use SVG images on pages created in Convio but right now the servers don't recognize the file type and display blanks where the image should be (see support case� 00544173 ). Not a massivle y urgent issue but for responsive ...

The reports that can be selected to appear on the site admin home page are really outdated. There are a lot that aren't super relevant and there isn't a fundraising dashboard! My client would love to be able to see all active TeamRaisers with regi...

It would be helpful when merging duplicates in Luminate CRM to have the option of applying a soft credit. For example if a spouse donates and it creates a duplicate, when you merge the contacts it does not automatically apply the soft credit to th...

Right now we can only search for donors on certain fields - name, email, member ID, con ID... etc. It would be helpful to have more information available to search on, for example: street address (or at least street number, if not the whole name),...

I've noticed when setting up surveys that sometimes the answers will be deleted before submission. For example, if a survey asks a user to select 6 choices and the user does not do this, upon submission the survey will delete the responses. Please...

I have recurring gifts that come over from Luminate Online via the RELO plug in and I am unable to change the fund. Currently it remains mapped to the original fund of when the recurring gift was created, but we change our funds with each fiscal y...

It would be nice to be able to schedule a report that will send who is donating to one specific designee. This way we don't have to piece together every event, donation, and teamraiser we have to find out who is donating.

Currently Team Captains do not have an "action" box to be able to acknowledge gifts made at the team level. Many of these donors go unthanked by the team and our TC's would like the option to click on an action button to send a personalized thank ...