Currently WHERE conditions are case sensitive when querying the Luminate Online web services. For example, SELECT * FROM Constituent WHERE PrimaryEmail = 'john.smith@test.com' will not return any results if the value in Luminate Online is set to '...

We have had a number of instances where someone will register themselves and create child registrations for their family membres, but then one of the child registrations will create their own registration. In those cases, we would like to delete t...

We're finding 10 factors to be very limiting for our segmentation needs. Would really like to be able to access additional factors.

We have many birthdates in Raiser's Edge with only the month and day. I have to export the file and add a fake year before importing to Luminate. I would like for my birthdates to easily flow and be the same in both databases.

This would be very useful for debugging issues.

By filtering at the time of pulling the report it allows us to have pre-generated reports based on race-times, or in our use case provide reports for certain event managers for only their segment (ie. those who opt in to receive prizing, or those ...

We have several events that use a large amount of discount codes. Having to enter each one manually can be quite time consuming. I wonder if allowing some type of discount code upload might be useful for other organizations as it would be for us?

You can query off of system data such as consitutent creation time, but you can't include that in a mail merge file. If I wanted to compare the creation date vs. the opt out date, I am currently unable to pull that data out of Convio. I suggest yo...

We cannot use Report Writer to build a report that includes the upsells on your TeamRaiser. This information is important to manage the fulfillment of upsells as well as planning.

Being able to click on the number of constituents in the group summary categories and see a list of specific constituents would be useful to better understand the make up of different groups, especially around soft and hard bounces, and opt-outs. ...