There should be a system alert sent to admins when a certain number of new constituent records are created within the database which contain a failed transaction/donation. For example, if more than 100 new constituent records are created in one ho...

Run query at 3 a.m. in the timezone rather than midnight to have an accurate birthday email on the day of the user's birthdate

There should be a very easy way to set and save a donation form report so that we can monitor how a given form is doing - number of donations, amount donated - without running a new donations by form report every time. I find the Campaign Timeline...

When sending emails in the newer email tool, I would like to use the merge field Salutation (Casual). This is because many of the individuals we email have a partner on their account, but when we just have "first name", not only is it more formal ...

Making the required MFA for Luminate be only by SMS is restrictive. We do not supply cell phones to staff, and they do not wish to supply their personal cell numbers for your login requirements.

Currently, you cannot delete test survey submissions. This will throw off any statistics and means that there is junk data in any CVS download. Provide the ability to submit a survey in test mode, and/or allow for individual responses to be delete...

We often get complaints from donors who've sent an e-card to a loved one, then hear that e-card was never received. We need some proof of delivery or some tracking of the e-cards.

Our organization wanted to set up the Gift Service Center, allowing our sustaining donors to update their billing information and terminate their gift. We thought this feature was a neat idea that would save us time and empower our donors. Litt...

There really needs to be a way to move line item order around in the query builder. It's painful when you forget an and/or statement this impacted by where it falls in the order or the lines. The only way to correct it many times it to delete many...

I think the subject line is self explanatory. We hope this feature can be added soon.