Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
We batch gifts by date which is currently how they appear in Luminate. Because Luminate is Central Time and BBMS is Eastern Time, when gifts happen between 11-12p.m. CST, they show up in Luminate on one day and BBMS on the next day. In order to be able to reconcile daily charges easier, it would be helpful to filter by time so the charges match the day they are paid by BBMS. During peak event times, when we are seeing up to 100 gifts/day, it is impossible to go through each charge to see when they were paid.