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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow the RSVP Event registration to transfere when merging a LO record to the existing RE record

Currently for RSVP registrations if we merge a new LO record with a existing RE record, the registration will become frozen in the RELO plug-in.  To prevent this from happening, we have to creat a new record, process (import) the RSVP registration, then go back and merge the records.  This is a very cumbersome process and  if we do not catch them, will cause multiple duplicate records in The Raiser's Edge.

For some reason this does not occur with records that have gift transactions.  For those can be merged in the plug-in and the transactions are successfully transfereed to the existing records.

  • Jenny Cox
  • Mar 24 2016
  • Shipped
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  • Brent Heatherington commented
    April 19, 2016 17:41

    This should be resolved with the most recent product release. You can reject the registration in the plug in, resend it back from LO to RE and it will get associated with the right constituent.

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