Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
Currently for RSVP registrations if we merge a new LO record with a existing RE record, the registration will become frozen in the RELO plug-in. To prevent this from happening, we have to creat a new record, process (import) the RSVP registration, then go back and merge the records. This is a very cumbersome process and if we do not catch them, will cause multiple duplicate records in The Raiser's Edge.
For some reason this does not occur with records that have gift transactions. For those can be merged in the plug-in and the transactions are successfully transfereed to the existing records.