Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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As an organization that has over 30 races during race season, majority of our online transactions are race registrations and /or additional gifts. Using the plug-in, these transactions come over bundled as one transaction that needs to be separated out once in RE. Right now, that can only be done manually. My team and I are going to have to spend countless staff hours manually unbundling these gifts. This function is available in Sphere. This is counter productive for even using the RELO connector.
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We have the Registrations and additional Donations coming in on two separate lines in RE batches, but the receipt number is being applied to both. Obviously the registration is not receiptable so it should not have a duplicate receipt number or be marked as Receipted. We have to manually fix this in the batch
When a TeamRaiser Event is cross Referenced to a Raiser's Edge Event, registrations and additional donations flow through the Luminate Online Plug In separately. This feature shipped in January of 2015, and was written about in our New Features Release Notes accessible via this link: https://www.blackbaud.com/files/support/helpfiles/relo_nf/relo_newfeatures.html#New%20Features/Team_Raiser_Event_Integration.html%3FTocPath%3DNew%2520Features%2520and%2520Enhancements|January%25202015%2520Release|_____1