Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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I suggest that we are not required to verify our identity every time we log into LCRM.

I find this new security feature time consuming and unnecessary. LCRM should recognize my device if I've logged in before and not require me to enter a code nearly every time I log into LCRM.

  • Guest
  • Mar 3 2016
  • Will not implement
  • Attach files
  • Timothy Grailer commented
    March 03, 2016 16:48

    Lynn,

     

    This change was made in the Salesforce Spring 16 release.  You can overcome this by adding your IP address to the Trusted IPs in the admin console or adjust your browser cookies.

     

    Below is a Salesforce article on some tips and tricks:

     

    https://help.salesforce.com/apex/HTViewSolution?id=000232553&language=en_US

  • Brian Mucha commented
    March 28, 2016 16:33

    If you work on the train using a mobile hotspot, your IP address changes daily.

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