I suggest that we are not required to verify our identity every time we log into LCRM.

I find this new security feature time consuming and unnecessary. LCRM should recognize my device if I've logged in before and not require me to enter a code nearly every time I log into LCRM.

  • Guest
  • Mar 3 2016
  • Will not implement
  • Attach files
  • Brian Mucha commented
    28 Mar, 2016 04:33pm

    If you work on the train using a mobile hotspot, your IP address changes daily.

  • Deleted User commented
    3 Mar, 2016 04:48pm

    Lynn,

     

    This change was made in the Salesforce Spring 16 release.  You can overcome this by adding your IP address to the Trusted IPs in the admin console or adjust your browser cookies.

     

    Below is a Salesforce article on some tips and tricks:

     

    https://help.salesforce.com/apex/HTViewSolution?id=000232553&language=en_US