Welcome to Luminate Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
Edit Minor Information on Tax Receipts
It would be beneficial to be able to update information on Tax Receipts. This could include typos to names and addresses, incorrect information inputted, etc. Currently there is no way to do this within the system, so if a donor has accidentally misspelled pieces of their information, the tax receipt is incorrect and can't be changed without processing a refund and having them remake the donation.
This is often problematic as people contact us around tax time annually to get the receipt fixed because they see this as a simple process. The money from the event the previous year has already been spent, so it's not possible to provide a refund. Also making someone redo a donation is too great a risk that they won't remake the donation.
Simple information changes should be allowed.
-
Cheryl Spencer
- Apr 20 2016
- Reviewed: Voting Open
| Area of the Product | TeamRaiser |
| Org/Company Name | Canadian Hospice Palliative Care Association |
Related ideas
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved