Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

Give us a way to clean our groups

We need to be able to periodically clean our lists in order to give us an accurate idea of open rates, clickthrough rates, etc. -- something very important when trying to sell to a potential sponsor. Luminate must allow us to clean our lists of:

People who haven’t opened the last X number of emails
Hard bounces
Soft bounces
Etc.

We need this solution to be easy to implement and duplicate (i.e. the solution must be intuitive enough that someone with only basic computer literacy could handle). Many of the employees responsible for key features of the system (like event registration and donation management) only have basic computer literacy.