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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Reinstate plain text review emails as a separate button.

Per bug # 70658, regarding sending plain text email reviews to self or other reviewers - please reinstate the checkbox option to send a plain text review email in Email Campaigns (step 6). I shouldn't have to change my own Outlook options for *every* email I receive just to occasionally review my test emails in plain text. That's just plain wrong!

  • Gurukarm Khalsa
  • Nov 30 2015
  • Reviewed: Voting Open
Area of the Product Email
Org/Company Name Combined Jewish Philanthropies of Greater Boston
  • Attach files
  • Eleanor Hovel commented
    November 30, 2015 21:17

    Agreed. We have users who used this feature regularly and are missing it now. Please put the button back!

  • MichaelJ McCarn commented
    November 30, 2015 22:24

    As an additional argument - the message appearance is NOT the same in Thunderbird after changing the program to display the message body as 'plain text'.  Doing this disables the display cleanup that Thunderbird normally applies to text emails such as marking commented text attractively.

  • Liza Mueller commented
    December 07, 2015 20:18

    This is an essential part of email testing and the functionality should be reinstated as soon as possible. 

  • Jason Gohlke commented
    December 15, 2015 19:47

    I was wondering where this went. I used it frequently.

  • Philip Nawrocki commented
    January 15, 2016 16:03

    There was an extremely small line about this in the Resolved Issues in 15.9.5 release notes: Note: Preview email messages now send as both HTML and Plain Text in the same message in Email Campaigns, Blueprints, and TeamRaiser Coaching emails. As a result, the Send text email only option was removed in Email Campaigns, Blueprints, and TeamRaiser Coaching email. Use email viewers to switch between HTML and Plain Text to review each rendering.

    A pretty big change to be not communicated well.

    I have a case open and that is how I found out about the above. Also,the HTML version of the e-mail is supposed to be auto-converted to plain-text. This is not happening. You still need to put in your own plain-text version to render correctly.

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