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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Dedup within RELO - RE imports create multiple duplicate records in LO

We currently import thousands of email addresses on to new and existing records into RE from various sources - guest book sign-ups, in park email sign-ups, etc. When these records are added to RE, we have the ability to remove duplicates for RE records. When these records go through RELO and hit LO, there is no dedup method so we end up creating many, many duplicate records for the same person in LO. This then causes issues when we send out house file emails and they receive multiple emails.

We are going through the process to do a cleanup in LO but we need something to be designed to catch the duplicates when the information is passed from RE to LO to avoid having to do constant cleanup tasks.

  • Guest
  • Nov 12 2015
  • Reviewed: Voting Open
Area of the Product Other
Org/Company Name Central Park Conservancy
  • Attach files
  • Guest commented
    7 Jun, 2016 03:15pm

    I wanted to reiterate how important this feature would be for our organization. We are increasing our imports into RE which in turn create many more duplicate records in LO. If there is any chance this can be reviewed we would greatly appreciate it!

     

    Loren Domilici

    Director of Development, Operations & Research

    Central Park Conservancy

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