Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Not delete the transaction line on the constituent record once a donation is refunded

Once we refund a donation to a donor that transaction is then deleted from that donor's record. From a reconciliation and financial perspective, it would be nice to have this transactional record kept intact (as our former online system, Artez now FrontStream has) and with the ability to add notes to the online record as to why a donation was refunded/amended.

  • Guest
  • Sep 14 2015
  • Reviewed: Voting Open
Area of the Product Donations
Org/Company Name Ovarian Cancer Canada
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  • Guest commented
    February 04, 2016 16:09

    Makes month end reconciling a nightmare. This is a bug and should not be an enhancement request!

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