Add support for UL/OL tags and font-family removal to New Email Experience

When building a message in the New Email Experience aka Drag & Drop editor, if pasting content from Word, bullet points come over but with uneven indentations. There's no clear way to fix that in the editor-- no Bullets or Numbered list option to apply to a block of plain text, or way to 'clear formatting' from already unevenly-bulleted paragraphs. Ideally this should be workable in the New Experience without having to later Convert the message and revise the HTML. Also, please offer the ability to clear the Font applied to text, so we can allow the CSS in our stationery to control the font-family (to the degree supported by various email clients).

  • Andrea Fleisher
  • Jul 17 2025
  • Planned
Area of the Product Email
Org/Company Name Cathexis Partners
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  • Admin
    Shaun Porteous commented
    30 Jul 03:38

    Hi Andrea, Thank you for your feedback and raising enhancement suggestions via the Ideas Portal. we can confirm that we do have several features we wish to get back to and deliver to the New Email Experience and have plans to do so in the coming future. That work does certainly include bullet points. As such I've changed the tag to this suggestion as Planned.